How to Overcome an Attorney Out for Blood

The Challenge: An unhappy ex-patient (who happens to be an attorney) threatened legal action against a surgeon. This ex-patient attempted to coerce other patients into posting inciting reviews on Yelp. The review not only promised legal action but solicited others to...

Zero to Hero

The Challenge: Ever see those employment listings for an entry-level position that requires “2 years of experience?”  How can you get a job that requires experience when you don’t have any? What about qualifying for a home or auto loan with little to no credit...

How to ID Fake Reviews – and Remove Them

The Challenge: A client (an aesthetic surgeon) received a negative review from a “person” calling herself “Natalie Guzman.” Guzman accused our client of charging an unreasonable amount of money for a facelift. The negative review was published on our client’s...