Staying out of hot water when releasing medical records: Part 1

by Dr. J.D. – a physician and plaintiff’s attorney, practicing in the Northeast

 

One of the most aggravating issues in the daily life of a medical practice is the request for records by non-physicians. Patients are vociferously certain of what they presume their rights are, third parties try to be become involved where they do not belong, and legal process hovers over many situations. Physicians and their staffs end up feeling caught in the middle. No surprise.

 

However, most of the anxiety is the result of misconceptions about rules that are usually easily manageable.

 

There are five basic rules that are the keys to avoiding both anxiety and liability:

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Avoiding EHR-related liability

by Dr. J.D. – a physician and plaintiff’s attorney, practicing in the Northeast

There is a lot of good that comes from EHR.

Electronic records allow an unprecedented capacity for continuity of care. Tele-medicine permits consults not just across the country but across the world. Just not having to physically transcribe notes saves time. E-prescribing eliminates calls from pharmacies unable to decipher handwriting. Legibility itself prevents many lawsuits.

In fact, as revealed in a 2008 study in the Archives of Internal Medicine, malpractice payouts correlate inversely with EHR use. The authors cited improved follow-up and legibility among the factors that not only reduced adverse outcomes but also made physicians more defensible if they were sued.

On the other hand, EHR carries new risks as the flip side to every advantageous coin.

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Using Video to Supplement End of Life Discussions

How many people actually have an advance directive – a living will? Many patients don’t think about it until they become ill. Sometimes, they never get around to expressing their wishes. And the default assumption is often that aggressive care should be offered. I recently attended a conference which discussed using videos to teach patients … Read more

Notes from a Plaintiff Attorney: When is a patient my patient? … The formation of the physician-patient relationship

by “Dr. J.D.” – a physician and plaintiff’s attorney, practicing in the Northeast

The point at which the physician-patient relationship forms is fundamental to all medicolegal liability.

It is the point at which the physician’s duties to treat the patient according to the standard of care, to obtain informed consent and to provide continuity of care all attach.

It is therefore also the point at which liability for medical negligence, medical battery, and abandonment can also attach.

“When is a patient my patient?” is therefore a critical question.

It has a deceptively simple answer: The physician-patient relationship begins when the physician accepts, agrees to accept, or undertakes to render care to the patient.

Of course, in real life the points at which those events have actually taken place are often not clear-cut at all.

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Multi-million dollar verdicts in med-mal cases. Last 12 months are eye-popping.

A buck doesn’t buy a lot anymore. Take a look at some of the verdicts below.

 

I am not commenting on whether or not there was negligence. Assume for the moment doctors were negligent in each case. The damages are astounding. Remember that most doctors have $1M in liability coverage.

Of course, if the doctor asks the carrier to settle for policy limits and the carrier wants to take the case to trial, the carrier is gambling with its own money. But, if the carrier wants to settle, and you want to roll the dice, the carrier can write the check for $1M and you’re on the hook for the rest if you lose big.

 

The recent trend has been for higher jury verdicts. Sobering indeed.

 

$120 million
Martin v. NYCHH et al.
May 2012
Jacqueline Martin, who had a rare skin disorder, was brain damaged after physicians at three New York hospitals allegedly failed to diagnosis the condition. Her family won the verdict against the three medical centers and a neurologist.

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Urgent Client Alert: Lawsuits and Patient Photos on the Web

Recently, several Medical and Dental Justice members have asked us about the type of consent needed for posting patient photos on the Internet. The reason for posting is to show the quality of work the doctor performs – often in the way of before and after photos. The reason for members asking is because attorneys … Read more

Fairway Physicians Insurance Company RRG Endorses Medical Justice Services

Fairway Physicians Insurance Company, RRG today announced an endorsed and strategic relationship with Medical Justice Services, Inc; the leading organization offering patented services to protect physicians’ most valuable assets – their practice and reputation – against frivolous lawsuits, Internet defamation and other medico-legal threats.

Under the agreement, Fairway will offer Medical Justice Membership to its insureds under a preferred pricing agreement. Medical Justice’s Programs complement the traditional medical malpractice insurance offered by professional liability carriers. The agreement will provide Fairway’s policyholders with proven, turnkey services that deliver real-world results such as decreasing malpractice suit rates, holding proponents of meritless lawsuits accountable and preventing Internet defamation.

Notes from a Plaintiff Attorney: Avoiding Liability for Abandonment

by Dr. J.D.

Abandonment occurs when a doctor cuts off the physician-patient relationship while the patient still actively needs care, and does so without adequate notice to allow the patient to get care elsewhere.

It can be the basis for a complaint to the state medical board and, if the patient can prove that he or she suffered an injury as a result, it can be the basis of a medical malpractice claim.

The proper discharge of a patient is really the rolling back of each step that formed the doctor-patient relationship:

– The patient came to you in need of care. They can only be terminated when they are not actively in need of care.

– The patient sought care with you rather than elsewhere. They can only be terminated by giving them time to find care elsewhere.

– Your conduct allowed the patient to reasonably believe that you were their doctor. They can only be terminated by you laying out clear statements that make such a belief unreasonable.

The separation does not have to be mutual – in fact, it can be entirely unilateral on your part even if the patient objects strongly – but it has to reflect the fact that medical care is a unique type of interaction because it can literally be a matter of life and death.

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Some State Medical Board Rules Are Idiotic…

I saw a recent post by a psychiatrist who treats patients for addiction problems. From time to time, his patients, like all patients, travel from one state to another. They may call him and ask for advice – or a prescription refill. The psychiatrist wondered if speaking and/or treating traveling patients ran counter to that … Read more

What Are “Reviews from Around the Web”?

A couple of years ago, Google featured what it called “Reviews from Around the Web” on business pages. Google actively scanned a handful of major reviews sites for businesses that matched Google’s listings, and displayed those reviews on Google’s pages. So while a business might only have a few actual Google reviews, it could look … Read more

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