When it first started, most thought it was a joke, a hoax or a fluke. Could someone seriously be demanding a refund because they didn’t like the way their dental work turned out? Never underestimate the power of greed and ignorance. Some patients have attorneys trying to get them refunds for dental work now. If you don’t think this is preposterous, you may want to have a closer look.
To be fair, let’s put this into neutral ground. Say you’re a mechanic. The client brings in their vehicle wanting new tires, and asks you to check out a “clunking” sound heard in the front end when cornering. You find the problem, change out the part, install their tires, balance it, and send them on their way. Then, weeks or months later, you get a letter from their attorney. They’re saying they don’t like the way their car looks with the new tires, so they want you to refund the money paid — all of it. Does that seem fair or make sense to you?
