Can You Discriminate Against Patients?

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Medical Justice provides consultations to doctors facing medico-legal obstacles. We have solutions for doctor-patient conflicts, unwarranted demands for refunds, online defamation (patient review mischief), meritless litigation, and a gazillion other issues. If you are navigating a medico-legal obstacle, visit our booking page to schedule a consultation – or use the tool shared below.
“Can Medical Justice solve my problem?” Click here to review recent consultations… all. Here’s a sample of typical recent consultation discussions…
  • Former employee stole patient list. Now a competitor…
  • Patient suing doctor in small claims court…
  • Just received board complaint…
  • Allegations of sexual harassment by employee…
  • Patient filed police complaint doctor inappropriately touched her…
  • DEA showed up to my office…
  • Patient “extorting” me. “Pay me or I’ll slam you online.”
  • My carrier wants me to settle. My case is fully defensible…
  • My patient is demanding an unwarranted refund…
  • How do I safely terminate doctor-patient relationship?
  • How to avoid reporting to Data Bank…
  • I want my day in court. But don’t want to risk my nest egg…
  • Hospital wants to fire me…
  • Sham peer review inappropriately limiting privileges…
  • Can I safely use stem cells in my practice?
  • Patient’s results are not what was expected…
  • Just received request for medical records from an attorney…
  • Just received notice of intent to sue…
  • Just received summons for meritless case…
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We challenge you to supply us with a medico-legal obstacle we haven’t seen before. Know you are in good hands. Schedule your consultation below – or click here to visit our booking page.

Physicians discriminate against patients all the time. Pediatricians discriminate against the elderly. Ob-gyns discriminate against men. Urologists specializing in male infertility discriminate against women.

But you cannot illegally discriminate against patients.

There are federal and state laws against illegal discrimination. California’s Unruh Act is instructive.

The Unruh Civil Rights Act (California Civil Code Section 51) provides protection from discrimination by all business establishments in California, including housing and public accommodations, because of age, ancestry, color, disability, national origin, race, religion, sex and sexual orientation. 

The Unruh Act permits disparate treatment that is not “arbitrary, invidious or unreasonable.”

Many aesthetic practices limit their treatment based on certain patients they focus on – the aging face (so, they discriminate against the young), Asian rhinoplasty (so, they discriminate against non-Asians), African American skin treatment (so they discriminate against non-African Americans). What allows such practices to do what they do is they have a reason. Their background, training, and experience is limited to a narrow domain. Their results in their domain of excellence will be better than when they stray outside of that domain.

Many surgeons were trained to do a range of procedures. If they have not performed procedure X in 30 years, they likely are rusty. Perhaps it would be better to refer that patient to someone else. That someone else will get a better result. And the reason must be objectively true.

If you do not want to perform a superficial surgery on a patient with hepatitis C because of your perceived risk of sticking yourself with a needle, good luck with that. You may have a valid subjective reason to turn the patient away. But objectively, you would lose a case alleging disability discrimination. Just double glove.

Not surprisingly, in California all types of lawsuits are propelled, alleging discrimination.

Here are California cases where claims of age and gender discrimination were pushed back.

Pizarro v. Lamb’s Players Theatre, 135 Cal. App. 4th1171 (4th Dist. 2006) (theater did not violate the Act by offering discount prices to “baby boomers” to attend a musical about that generation, inasmuch as it allowed greater access to the theater); Sargoy v. ADR Tr. Corp., 8 Cal. App. 4th 1039 (Cal. App. 2d Dist. 1992) (age-based preferences are justified by compelling state interests and are consistent with the public policy favoring assistance to the elderly). In Frye v. VH Prop. Corp., B246991, 2014 WL 69126, at *4 (Cal. App. 2d Dist. Jan. 8, 2014), the Court of Appeal in an unpublished decision affirmed the dismissal of gender discrimination claims against a golf course, for its offering of discounts and free gifts during Breast Cancer Awareness Month. The court noted that the public policy of promoting breast cancer awareness was “more compelling” than it was in Pizarro.

Third, courts have rejected claims of gender discrimination where the activity uses gender as a proxy for a different category of people—such as mothers or people at risk of breast cancer. In Cohn v. Corinthian Colleges, Inc., 169 Cal. App. 4th 523, 86 Cal. Rptr. 3d 401 (2008), for example, the court held that the defendant’s Mothers’ Day promotion, in which female attendees at a baseball game received a free tote bag, did not violate the Unruh Act because “the giveaway was based on motherhood, with gender only a secondary consideration.” That is, the intent of the promotion was not to honor women above men, but mothers against the rest of the population, and giving tote bags to adult females was a practical alternative to taking the time to verify that each woman who received a tote bag was in fact a mother. The court reasoned that because only women can be mothers, the discrimination did not emphasize an irrelevant difference or perpetuate an irrational stereotype.

So, discrimination against patients is permissible if it is not illegal discrimination. Disparate treatment is allowed so long as it is not “arbitrary, invidious or unreasonable.” There must be an objectively valid reason. This can include your medical background, training, and experience. You are not required to stumble through a procedure and deliver questionable results if it’s been years since you operated on a specific type of patient and if specific training and experience are required to deliver excellent results to THAT type of patient.

What do you think?

Medical Justice provides consultations to doctors facing medico-legal obstacles. We have solutions for doctor-patient conflicts, unwarranted demands for refunds, online defamation (patient review mischief), meritless litigation, and a gazillion other issues. If you are navigating a medico-legal obstacle, visit our booking page to schedule a consultation – or use the tool shared below.

“Can Medical Justice solve my problem?” Click here to review recent consultations… all. Here’s a sample of typical recent consultation discussions…
  • Former employee stole patient list. Now a competitor…
  • Patient suing doctor in small claims court…
  • Just received board complaint…
  • Allegations of sexual harassment by employee…
  • Patient filed police complaint doctor inappropriately touched her…
  • DEA showed up to my office…
  • Patient “extorting” me. “Pay me or I’ll slam you online.”
  • My carrier wants me to settle. My case is fully defensible…
  • My patient is demanding an unwarranted refund…
  • How do I safely terminate doctor-patient relationship?
  • How to avoid reporting to Data Bank…
  • I want my day in court. But don’t want to risk my nest egg…
  • Hospital wants to fire me…
  • Sham peer review inappropriately limiting privileges…
  • Can I safely use stem cells in my practice?
  • Patient’s results are not what was expected…
  • Just received request for medical records from an attorney…
  • Just received notice of intent to sue…
  • Just received summons for meritless case…
  • Safely responding to negative online reviews…
We challenge you to supply us with a medico-legal obstacle we haven’t seen before. Know you are in good hands. Schedule your consultation below – or click here to visit our booking page.

Jeffrey Segal, MD, JD

Chief Executive Officer and Founder
Dr. Jeffrey Segal, Chief Executive Officer and Founder of Medical Justice, is a board-certified neurosurgeon. Dr. Segal is a Fellow of the American College of Surgeons; the American College of Legal Medicine; and the American Association of Neurological Surgeons. He is also a member of the North American Spine Society. In the process of conceiving, funding, developing, and growing Medical Justice, Dr. Segal has established himself as one of the country’s leading authorities on medical malpractice issues, counterclaims, and internet-based assaults on reputation. Dr. Segal was a practicing neurosurgeon for approximately ten years, during which time he also played an active role as a participant on various state-sanctioned medical review panels designed to decrease the incidence of meritless medical malpractice cases. Dr. Segal holds a M.D. from Baylor College of Medicine, where he also completed a neurosurgical residency. Dr. Segal served as a Spinal Surgery Fellow at The University of South Florida Medical School. He is a member of Phi Beta Kappa as well as the AOA Medical Honor Society. Dr. Segal received his B.A. from the University of Texas and graduated with a J.D. from Concord Law School with highest honors. In 2000, he co-founded and served as CEO of DarPharma, Inc, a biotechnology company in Chapel Hill, NC, focused on the discovery and development of first-of-class pharmaceuticals for neuropsychiatric disorders. Dr. Segal is also a partner at Byrd Adatto, a national business and health care law firm. Byrd Adatto was selected as a Best Law Firm in the 2023 edition of the “Best Law Firms” list by U.S. News – Best Lawyers. With decades of combined experience in serving doctors, dentists, and other providers, Byrd Adatto has a national pedigree to address most legal issues that arise in the business and practice of medicine.

4 thoughts on “Can You Discriminate Against Patients?”

  1. What about operating on a Jehovah’s Witness patient that refuses all blood products for religious reasons?
    In the case in question 35 years ago, with limited ability to replace blood, a deceased surgeon I knew refused to do a tonsillectomy on a Jehovah’s Witness patient. He felt that even though the risk of a need for blood transfusion was low, it was not zero. IF that patient needed a blood replacement, under their religious principles, and he was precluded from doing so, the patient might die. He told the patient that it was against his religious beliefs to let a patient die unnecessarily because he needed to use all means available to save that patient’s life. The patient took the clash of religious beliefs well, and decided to seek out care elsewhere.

    Most OB/GYNs do not do abortions. Most states have only 1 OB/GYN doing abortions at an abortion clinic. The OB/GYNs don’t do abortions because they feel it violates their Hippocratic oath to save lives, as well as their religious beliefs.
    In a free society one cannot compel someone to do something against their beliefs. We used to have enough tolerance to allow differences of beliefs.

    Reply
  2. Many orthopedic and podiatric surgeons are very concerned about doing bone operations on people who are still smoking cigarettes. This is now “crossing over” to chronic marijuana smokers. (At least those who admit to it).

    There are many reasons why surgeons are concerned about the healing of bone, especially in the legs, feet and ankles for smokers. Some plastic surgeons are also concerned about slow and interrupted healing.

    There is a larger prevalence of infections in people who use alcohol chronically. Antibiotics often fail in that population, adding enormous risks to elective surgery and surgery after accidents.

    We wonder if there is push-back from the civil rights lobby on these issues? Once a surgeon witnesses a good surgery go sour due to bad patient habits, it reasonably tends to frighten us.

    I had one patient after a bilateral leg procedure who attended his high-school reunion the same day as his discharge from the hospital. In order to make it, he had to drive almost 100 miles in each direction, and his wife admitted (to one of my residents) that he got very drunk and walked on his casts all night.

    He came back with a massive reflex sympathetic dystrophy. By chance, his wife disclosed his “misadventure” to one of my surgical residents. At least we discovered why it happened. He never told me directly. After more surgery decompressing his tibial N. I got him repaired, but he ended up with one leg/foot being smaller than the other. He never sued me. I said some prayers during his case.

    I am not the only surgeon who has had such experiences. Why would we take a pre-determined excessive risk entirely on US?

    Michael M. Rosenblatt, DPM

    Reply
  3. It gets even worse today, because any patient that is reasonably risky is diverted from the local hospital, to regional hospitals. Why you may ask? Well in the old days, surgeons, and anesthesiologists were fee for service, take all comers, do the best we could with what we had to work with, handled the immediate care and all of the after care.
    Today surgeons are most often hospital employees. They do not get compensated for taking on higher risk patients. So the don’t.

    In many rural hospitals surgeons in different specialty areas are on special visas, due to the fact that they completed medical school and residency in their home country, then did three years of individual one year fellowships each in different hospitals so they qualify for licensure, but not board certification. That class of surgeons is notoriously risk adverse. These are often not the superbly trained surgeons that I worked with, in decades past, who had done medical school, and often residencies in their home countries, and then did full residencies and fellowships here.
    This class of surgeons is notoriously risk adverse. One bad outcome, employment is terminated, and they are likely not to get other employment. That means they don’t get to stay in the US.

    Do patients understand that in days past they would have been cared for locally?
    Doubtful.

    Reply
  4. I routinely discriminated against patients with unruptured aneurysms, and who smoked cigarettes. I explained that their risks were somewhere between 10x and 100x those of non-smokers, and that I refused to accept such a high-risk patient. I never took flak about that.

    In a parallel fashion, if a doctor feels so spooked by a patient–for whatever reason–that he or she cannot safely care for him, it’s that doctor’s duty to disclose that to him. And assuming he wants to be treated, to refer him to someone braver. Or more foolhardy. Or who just doesn’t care.

    Reply

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Jeffrey Segal, MD, JD
Chief Executive Officer & Founder

Jeffrey Segal, MD, JD is a board-certified neurosurgeon and lawyer. In the process of conceiving, funding, developing, and growing Medical Justice, Dr. Segal has established himself as one of the country's leading authorities on medical malpractice issues, counterclaims, and internet-based assaults on reputation.

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