Some attorneys will go to unprofessional lengths to serve their clients. Often, these shakedown tactics come at the doctor’s expense. Maintain your guard. Don’t fall for these bluffs.
Press Ganey Scores and Unicorns
A unicorn is a mythical creature. It does not exist. Which brings me to Press Ganey scores. For those of you entirely immune to the numeric patient satisfaction benchmarks, Press Ganey is eponymous with HCAHPS scores mandated by CMS. HCAHPS was initially rolled out to allow comparisons between institutions providing inpatient care. How satisfied are patients receiving care at … Read more