It’s All in the Delivery: Breaking Bad News to Patients – How To Do It (Part 1)

Medical Justice solves doctors' complex medico-legal problems.

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No one likes delivering bad news. But delivering bad news is a reality most doctors must navigate every day. Doctors who learn to do it well can carry patients through the most difficult days of their lives. Doctors who do it poorly wreak havoc. Dr. Anthony Orsini, an experienced neonatologist and creator of The Orsini Way, has mastered the art of delivering bad news. We spoke to Dr. Orsini at length. His insights are invaluable. Dr. Orsini hosts his own podcast, Difficult Conversations: Lessons I Learned as an ICU Physician, on his website, The Orsini Way.

Contact Dr. Orsini via his website, The Orsini Way, or via email at drorsini@theorsiniway.com.

This episode covers the first part of our conversation with Dr. Orsini. The second part of our conversation will be released soon.

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“Can Medical Justice solve my problem?” Click here to review recent consultations… all. Here’s a sample of typical recent consultation discussions…
  • Former employee stole patient list. Now a competitor…
  • Patient suing doctor in small claims court…
  • Just received board complaint…
  • Allegations of sexual harassment by employee…
  • Patient filed police complaint doctor inappropriately touched her…
  • DEA showed up to my office…
  • Patient “extorting” me. “Pay me or I’ll slam you online.”
  • My carrier wants me to settle. My case is fully defensible…
  • My patient is demanding an unwarranted refund…
  • How do I safely terminate doctor-patient relationship?
  • How to avoid reporting to Data Bank…
  • I want my day in court. But don’t want to risk my nest egg…
  • Hospital wants to fire me…
  • Sham peer review inappropriately limiting privileges…
  • Can I safely use stem cells in my practice?
  • Patient’s results are not what was expected…
  • Just received request for medical records from an attorney…
  • Just received notice of intent to sue…
  • Just received summons for meritless case…
  • Safely responding to negative online reviews…
We challenge you to supply us with a medico-legal obstacle we haven’t seen before. Know you are in good hands. Schedule your consultation below – or click here to visit our booking page.

Meet Your Hosts

About Dr. Anthony Orsini

The Orsini Way

drorsini@theorsiniway.com

Dr. Orsini has spent the last 25 years developing proven communication techniques that help doctors build rapport and quickly form trusting relationships with their patients.

Drawing on his own experiences as a child with a chronic illness, combined with decades of research including interviews with patients and families, Dr. Orsini has developed communication training programs used by medical schools and residency programs around the country.  Through his interactive workshops and unique coaching, he has trained thousands of senior physicians nurses, and practitioners on how to enhance their patient’s overall experience and become more fulfilled with their own lives.


Jeff Segal, MD, JD

Founder & CEO, Medical Justicewww.medicaljustice.comDr. Jeffrey Segal is a board-certified neurosurgeon. In the process of conceiving, funding, developing, and growing Medical Justice, Dr. Segal has established himself as one of the country’s leading authorities on medical malpractice issues, counterclaims, and internet-based assaults on reputation.

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Medical Justice Founder and CEO, Jeff Segal, MD, JD and our expert team provide consultations to doctors in need of guidance. 

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1 thought on “It’s All in the Delivery: Breaking Bad News to Patients – How To Do It (Part 1)”

  1. Knowing how not to deliver bad news is valuable, but I didn’t hear anything about how ~ to~ do it. Did I miss something?

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Jeffrey Segal, MD, JD
Chief Executive Officer & Founder

Jeffrey Segal, MD, JD is a board-certified neurosurgeon and lawyer. In the process of conceiving, funding, developing, and growing Medical Justice, Dr. Segal has established himself as one of the country's leading authorities on medical malpractice issues, counterclaims, and internet-based assaults on reputation.

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