Negative Online Reviews

Respond appropriately to defamatory reviews, and dilute their reach by proactively gathering positive reviews

Online reviews can significantly impact a doctor’s reputation and practice. However, some reviews may be defamatory, containing false or malicious statements that unfairly damage your professional reputation. 

When negative reviews inevitably arise, we help doctors to:

  • Mitigate the impact of negative feedback
  • Safely address defamatory reviews, including flagging reviews as violations of a site’s terms of use and/or crafting HIPAA-compliant responses
  • Improve their online reputation
Jeffrey Segal, MD, JD
Chief Executive Officer & Founder

Jeffrey Segal, MD, JD is a board-certified neurosurgeon and lawyer. In the process of conceiving, funding, developing, and growing Medical Justice, Dr. Segal has established himself as one of the country’s leading authorities on medical malpractice issues, counterclaims, and internet-based assaults on reputation.

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Medical Justice assists doctors by identifying defamatory content and navigating the pathways to address and remove such reviews. We also offer strategies to improve online reputation and mitigate the impact of negative feedback.

Video
How to Respond to a Negative Online Review
In this video, we discuss how you can make the most out of a negative review.

For a more detailed discussion of promotional strategies and online reputation management specific to your healthcare practice, schedule a consultation with our team of experts for personalized guidance tailored to your needs.