Online Reputation Management for Doctors

Step 1: Survey Patients at Your Practice

Collecting patient reviews through eMerit’s platform is effective and straightforward. Our HIPAA-compliant survey tool allows practices to capture feedback through a variety of means, including at the point of service.

The review collection process is as simple as asking a trusted patient, “Could you please let us know how we’re doing?” Doctors can choose when to request feedback, making sure it’s at the right time for both the patient and the practice. The practice retains control over who is surveyed, when, and how often. Imagine the advantage of approaching each patient with a survey tool that is professional, powerful, and private.

Patient reviews can become a doctor’s most valuable marketing assets. Your practice is the ideal place to gather them because it’s where the doctor-patient relationship thrives. Treatment is administered, follow-up visits occur, and high-quality care is provided—all within your practice.

With the ability to post their reviews online through the eMerit platform, your satisfied patients help your practice gain visibility and promotion online, ensuring their voices are heard where it matters most on your behalf.

Step 2: Post 99% of Surveys Collected

Reviews are automatically posted, with your patients’ authorization. We distribute unique reviews to ~10 of the best, most dominant online doctor review sites, without duplicating reviews across multiple sites. Wisdom gleaned from these reviews identifies what works—and what doesn’t—for your practice.

We said it before, and it bears repeating: the most sought after doctor review websites offer patients libraries of free review content about you. They also trend well within the internet’s most popular search engines. When a patient looks for doctor reviews, what they find is published on these websites.

But they’ll find reviews posted to other websites as well, which is why we auto-post reviews you collect to up to 10 Google page-one websites.

But why upload patient reviews to so many websites? If patients provide positive feedback, doctors are disadvantaged if they hole everything up in one place – even if that place is Google. In the event a website retires or the company supporting them dissolves, your reviews will disappear. By populating the web with patient reviews, you’ll benefit from a chorus of patients singing your praises. Plus, it looks great when you gain momentum. Here are two member doctors currently benefiting from this program.

Step 3: Increase New Patient Inquiries

Enlarge your parking lot—seriously. When positive clinical outcomes and high-end service experiences are shared by hundreds of patients online, new patient volume and revenue go up. A lot.

If a practice surveys patients regularly, you’ll benefit from a stream of new review content. Over time, reviews collected bolster your online reputation. New patients will like what they see online. And returning patients are more likely to trust their friends, neighbors, and family members to your care. In other words – referrals go up.

We’ve helped many doctors develop their online reputations. Linked below are testimonials from three of our long-time members. Each utilizes the platform differently, but all have benefited from integrating the service into their practices.