Reputation Management

Ever heard of Hey Dude? It’s an online shoe retailer. In the crosshairs for manipulating online reviews. They received a Sasquatch-sized fine by the Federal Trade Commission.  In the healthcare world, patients increasingly rely on online reviews to make healthcare decisions, such as who will be their doctor. Regulatory compliance in the past was an … Read more

Many moons ago – actually in the aughts – Medical Justice advocated for “non-disclosure agreements” to address the emerging problem of negative online reviews. Online reviews in healthcare were just gaining traction. Our belief, then, was that the vast majority of physicians were defined by no reviews or a handful of negative reviews. And physicians … Read more

MR Imaging is generally safe, but it’s easy to see how a patient can be injured if the team technicians become complacent. What do you think?

Your star rating and reviews on platforms like Google, Healthgrades, and WebMD have a real impact on your medical practice, as reviews are a key factor patients consider before deciding to schedule an appointment with you. While every physician will inevitably encounter negative reviews, proactively strengthening your online reputation by requesting patient feedback is a … Read more

Not long ago, our system picked up a negative Google review for a member of ours. The rating was one star and the comment was information-poor, meaning that it gave no specific information about the practice, the experience, or any kind of results. Further, the office could not identify the reviewer as a patient in … Read more

Medical Justice provides consultations to doctors facing medico-legal obstacles. We have solutions for doctor-patient conflicts, unwarranted demands for refunds, online defamation (patient review mischief), meritless litigation, and a gazillion other issues. If you are navigating a medico-legal obstacle, visit our booking page to schedule a consultation – or use the tool shared below. We all wish … Read more