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It’s not uncommon for clients to call us with a patient conflict and tell us the following: “I performed a perfect procedure and the patient is still livid. What did I do wrong?” The problem may not have been the procedure – it’s possible the patient was not a good fit for the procedure in the first place. Here’s what we mean: A patient suffering from a condition like body dysmorphic disorder will likely never be satisfied. Patients suffering from these conditions generally need a referral to a provider who specializes in delivering such care.
How do you broach the subject? How can you screen prospective patients for these challenges BEFORE you assume ownership of their care? You consult with an expert. Leslie Fletcher, NP-BC, is a highly respected aesthetic nurse injector who has worked since 2001 with world-renowned, celebrity dermatologists and plastic surgeons. Leslie has trained over 6,000 providers and is a master at addressing and resolving patient conflicts specific to the medispa space.
Medical Justice and Leslie Fletcher discuss in detail how surgeons can screen prospective patients for these conditions before treatment starts – increasing the likelihood the patient is a good fit for your practice and minimizing the risk of patient conflict.
visit our booking page to schedule a consultation – or use the tool shared below.“Can Medical Justice solve my problem?” Click here to review recent consultations…
all. Here’s a sample of typical recent consultation discussions…- Former employee stole patient list. Now a competitor…
- Patient suing doctor in small claims court…
- Just received board complaint…
- Allegations of sexual harassment by employee…
- Patient filed police complaint doctor inappropriately touched her…
- DEA showed up to my office…
- Patient “extorting” me. “Pay me or I’ll slam you online.”
- My carrier wants me to settle. My case is fully defensible…
- My patient is demanding an unwarranted refund…
- How do I safely terminate doctor-patient relationship?
- How to avoid reporting to Data Bank…
- I want my day in court. But don’t want to risk my nest egg…
- Hospital wants to fire me…
- Sham peer review inappropriately limiting privileges…
- Can I safely use stem cells in my practice?
- Patient’s results are not what was expected…
- Just received request for medical records from an attorney…
- Just received notice of intent to sue…
- Just received summons for meritless case…
- Safely responding to negative online reviews…
Meet Your Hosts
Jeff Segal, MD, JD
Founder & CEO, Medical JusticeDr. Jeffrey Segal is a board-certified neurosurgeon. In the process of conceiving, funding, developing, and growing Medical Justice, Dr. Segal has established himself as one of the country’s leading authorities on medical malpractice issues, counterclaims, and internet-based assaults on reputation.Leslie Fletcher, NP-BC
Founder
Board-certified Nurse Practitioner, Leslie Fletcher, NP-BC is a highly respected aesthetic nurse injector who has worked with world-renowned, celebrity dermatologists and plastic surgeons since 2001. In 2019 as well as 2020, she was named the “Best Aesthetic Nurse in the US” and her clinic was voted “Best Medical Spa” in the world by her peers in the largest global aesthetic awards, My Face, My Body.
She is sought out as an international speaker at aesthetic conferences, and faculty injection trainer for some of the most prestigious aesthetic training companies and pharmaceutical companies in the world where she has trained over 6,000 practitioners globally and is recognized as a key opinion leader.
In 2020, she was given the esteemed honor by Allergan/AbbVie of serving as one of seven practitioners nationwide who consult as an expert for adverse events advising practitioners all over the country through their complications. These experiences combined with her astute artistic skills and ability to cultivate and energize her trainees makes Leslie a valuable industry resource for aesthetic medical practitioners worldwide.
