This podcast covers the second part of our conversation with Don Robinson. Visit Don’s website to download his white paper on preventing clinical violence in your medical practice. 

Don Robinson is a retired FBI crisis hostage negotiator. He knows conflict. The medical practice is no stranger to conflict (or violence), which is why every doctor MUST heed Don’s wisdom. He’s translated his experiences in counterterrorism, organized crime, and narcotics investigation into an invaluable, trainable skillset for doctors. His goal? Train doctors and their staff in the art of crisis management. Reducing clinical violence by even a modest percentage could save hospitals millions, reduce burnout, and save lives. Visit Don’s website to download his white paper on preventing clinical violence in your medical practice. 

Contact Don Robinson:

Website: https://clinicalsecurity.org/

Phone: 1-888-705-1007

Email: info@clinicalsecurity.org

Medical Justice provides free consultations to doctors facing medico-legal obstacles. We have solutions for doctor-patient conflicts, unwarranted demands for refunds, online defamation (patient review mischief), meritless litigation, and a gazillion other issues. We also provide counsel specific to COVID-19. If you are navigating a medico-legal obstacle, visit our booking page to schedule a free consultation – or use the tool shared below.

Don Robinson

Website: https://clinicalsecurity.org/

Phone: 1-888-705-1007

Email: info@clinicalsecurity.org

Don Robinson retired from the FBI in 2015 after 23 years of service. During his career, he specialized in counterterrorism, organized crime, and narcotics investigations. He also served as a regional program coordinator for FBI Domestic Terrorism, Civil Rights, and Organized Crime programs for a tri-state area.  He also served as the FBI’s Legal Attaché in Moscow, Russia. Don was a Crisis/Hostage Negotiator for most of his career and has been certified as a law enforcement instructor in California, Virginia, and Idaho.

Upon his retirement from the FBI he began a second career in behavioral health.  Don established one of the first Behavioral Health Crisis Centers in the state of Idaho and served as the Manager of Behavioral Health Crisis Intervention Services at a 296-bed community hospital. In this role, he oversaw the daily operations of the Behavioral Health Crisis Center, an internal Clinical Violence Prevention Program and was the Threat Manager for the organization.

Don is a recognized expert in the field of crisis negotiation, behavioral threat assessment and management, verbal de-escalation, and workplace violence prevention. He has extensive experience in crisis management and response. He has trained foreign and domestic governmental agencies, educational institutions, law enforcement/security entities, healthcare organizations, social service agencies, and community non-profit organizations.

Don is the founder and principal consultant for Clinical Security Solutions LLC, a security risk management consulting firm specializing in behavioral threat assessment and management, workplace violence prevention, and related training and curriculum development.

Don is an active member of the Association of Threat Assessment Professionals (ATAP) and is a Certified Threat Manager®

Jeff Segal, MD, JD