Is a Performance Improvement Plan Reportable to the Data Bank?

Medical Justice provides free consultations to doctors facing medico-legal obstacles. We have solutions for doctor-patient conflicts, unwarranted demands for refunds, online defamation (patient review mischief), meritless litigation, and a gazillion other issues. If you are navigating a medico-legal obstacle, visit our booking page to schedule a free consultation – or use the tool shared below.

"Can Medical Justice solve my problem?" Click here to review recent consultations...

We’ve been protecting doctors from medico-legal threats since 2001. We’ve seen it all. Here’s a sample of typical recent consultation discussions…

  • Former employee stole patient list. Now a competitor…
  • Patient suing doctor in small claims court…
  • Just received board complaint…
  • Allegations of sexual harassment by employee…
  • Patient filed police complaint doctor inappropriately touched her…
  • DEA showed up to my office…
  • Patient “extorting” me. “Pay me or I’ll slam you online.”
  • My carrier wants me to settle. My case is fully defensible…
  • My patient is demanding an unwarranted refund…
  • How do I safely terminate doctor-patient relationship?
  • How to avoid reporting to Data Bank…
  • I want my day in court. But don’t want to risk my nest egg…
  • Hospital wants to fire me…
  • Sham peer review inappropriately limiting privileges…
  • Can I safely use stem cells in my practice?
  • Patient’s results are not what was expected…
  • Just received request for medical records from an attorney…
  • Just received notice of intent to sue…
  • Just received summons for meritless case…
  • Safely responding to negative online reviews…

We challenge you to supply us with a medico-legal obstacle we haven’t seen before. Know you are in good hands. Schedule your consultation below – or click here to visit our booking page.

Payments for medical malpractice are reportable to the National Practitioner Data Bank (NPDB). Losing your medical license is reportable to the NPDB.

What about Performance Improvement Plans (PIP)? Are they reportable to the NPDB?

Let’s start with what a PIP is.

A performance improvement plan is a document that communicates with an employee their job-specific challenges as related to the expected result/performance outcomes, and what training and resources will be available to support the employee as they work towards improvement. The PIP also identifies potential consequences if improvement does not occur to the level indicated and/or within the timeframe provided.  While this documentation will be helpful should termination result in the future, that is not the primary goal of a PIP.  Instead, the intended outcome is employee development and performance improvement, as the name indicates. 

In many bylaws, a PIP is explicitly labeled as “non-disciplinary.” This is helpful if you are scratching your head wondering if your PIP is disciplinary. If it is a non-disciplinary action, it is generally not reportable to the NPDB.

Still, the lawyerly answer as to whether a specific PIP is reportable to the NPDB depends upon what led to the action, and whether the action restricts your privileges.

The NPDB spells it out:

Imposition of a quality improvement plan [another phrase for “performance improvement plan.”] raises two issues with respect to reportability. First, a quality improvement plan may restrict a practitioner’s clinical privileges. If so, and if the restriction is the result of a professional review action, concerns the practitioner’s professional competence or conduct, and is in place longer than 30 days, the plan may be reportable.

Second, if the quality improvement plan does not meet these requirements, it nonetheless may be considered an investigation so long as it meets the other requirements for an investigation (for more information, see the Investigations section of the NPDB Guidebook.) The reporting entity needs to determine whether the quality improvement plan is focused on one practitioner for competency concerns and whether such plans typically lead to a professional review action. When making this determination, the entity should consider the language of the plan: Does it describe future disciplinary measures that may follow if the elements of the plan are not met? The entity also may consult its bylaws and policies, as well as standard practices, to decide whether the plan is the type of inquiry that leads to a professional review action. If the quality improvement plan meets the requirements of an investigation, then a resignation while under the plan would be reportable.

If the PIP merely notes what you are expected to do, then it likely is not disciplinary, and likely not reportable to the NPDB.

If the PIP notes what you cannot do – for example, a requirement you cannot take a patient to the operating room without the surgery chairman’s approval, that IS a restriction, and potentially reportable, if it lasts more than 30 days. Note, discussing the case with the surgery chairman after it is over is not generally a restriction, because you were not prevented from taking the patient to the OR. You just had to discuss the case after the fact.

And, even if you have to discuss cases with the surgery chairman before being allowed to post on the schedule, that is not reportable to the NPDB until that restriction lasts more than 30 days. So, if that imposition lasts for just 2 weeks, it’s not reportable.

OK, what if you resign while in the middle of a performance improvement plan?

If the PIP is considered an “investigation”, then, in theory, the hospital will need to file a NPDB report. Even if the PIP was only one day old.

How do you know if your PIP is considered an investigation?

You will need to look at the bylaws. If you are not 100% certain after eyeballing the bylaws, then just ask. If you are thinking about resigning, you do not want the resignation to be stained by a Data Bank report labeling you as having “resigned while under investigation.” It’s better to know precisely how your PIP has been characterized.

Most of the time PIPs are non-disciplinary. Most of the time PIPs are not considered investigations. But not always. Trust, but verify. In writing.

What do you think?

Medical Justice provides free consultations to doctors facing medico-legal obstacles. We have solutions for doctor-patient conflicts, unwarranted demands for refunds, online defamation (patient review mischief), meritless litigation, and a gazillion other issues. If you are navigating a medico-legal obstacle, visit our booking page to schedule a free consultation – or use the tool shared below.

"Can Medical Justice solve my problem?" Click here to review recent consultations...

We’ve been protecting doctors from medico-legal threats since 2001. We’ve seen it all. Here’s a sample of typical recent consultation discussions…

  • Former employee stole patient list. Now a competitor…
  • Patient suing doctor in small claims court…
  • Just received board complaint…
  • Allegations of sexual harassment by employee…
  • Patient filed police complaint doctor inappropriately touched her…
  • DEA showed up to my office…
  • Patient “extorting” me. “Pay me or I’ll slam you online.”
  • My carrier wants me to settle. My case is fully defensible…
  • My patient is demanding an unwarranted refund…
  • How do I safely terminate doctor-patient relationship?
  • How to avoid reporting to Data Bank…
  • I want my day in court. But don’t want to risk my nest egg…
  • Hospital wants to fire me…
  • Sham peer review inappropriately limiting privileges…
  • Can I safely use stem cells in my practice?
  • Patient’s results are not what was expected…
  • Just received request for medical records from an attorney…
  • Just received notice of intent to sue…
  • Just received summons for meritless case…
  • Safely responding to negative online reviews…

We challenge you to supply us with a medico-legal obstacle we haven’t seen before. Know you are in good hands. Schedule your consultation below – or click here to visit our booking page.

Jeffrey Segal, MD, JD

Chief Executive Officer and Founder

Dr. Jeffrey Segal, Chief Executive Officer and Founder of Medical Justice, is a board-certified neurosurgeon. Dr. Segal is a Fellow of the American College of Surgeons; the American College of Legal Medicine; and the American Association of Neurological Surgeons. He is also a member of the North American Spine Society. In the process of conceiving, funding, developing, and growing Medical Justice, Dr. Segal has established himself as one of the country’s leading authorities on medical malpractice issues, counterclaims, and internet-based assaults on reputation.

Dr. Segal was a practicing neurosurgeon for approximately ten years, during which time he also played an active role as a participant on various state-sanctioned medical review panels designed to decrease the incidence of meritless medical malpractice cases.

Dr. Segal holds a M.D. from Baylor College of Medicine, where he also completed a neurosurgical residency. Dr. Segal served as a Spinal Surgery Fellow at The University of South Florida Medical School. He is a member of Phi Beta Kappa as well as the AOA Medical Honor Society. Dr. Segal received his B.A. from the University of Texas and graduated with a J.D. from Concord Law School with highest honors.

In 2000, he co-founded and served as CEO of DarPharma, Inc, a biotechnology company in Chapel Hill, NC, focused on the discovery and development of first-of-class pharmaceuticals for neuropsychiatric disorders.

Dr. Segal is also a partner at Byrd Adatto, a national business and health care law firm. Byrd Adatto was selected as a Best Law Firm in the 2023 edition of the “Best Law Firms” list by U.S. News – Best Lawyers. With over 50 combined years of experience in serving doctors, dentists, and other providers, Byrd Adatto has a national pedigree to address most legal issues that arise in the business and practice of medicine.

National Practitioner Data Bank: Where You Live May Determine the Outcome

Medical Justice provides free consultations to doctors facing medico-legal obstacles. We have solutions for doctor-patient conflicts, unwarranted demands for refunds, online defamation (patient review mischief), meritless litigation, and a gazillion other issues. If you are navigating a medico-legal obstacle, visit our booking page to schedule a free consultation – or use the tool shared below.

"Can Medical Justice solve my problem?" Click here to review recent consultations...

We’ve been protecting doctors from medico-legal threats since 2001. We’ve seen it all. Here’s a sample of typical recent consultation discussions…

  • Former employee stole patient list. Now a competitor…
  • Patient suing doctor in small claims court…
  • Just received board complaint…
  • Allegations of sexual harassment by employee…
  • Patient filed police complaint doctor inappropriately touched her…
  • DEA showed up to my office…
  • Patient “extorting” me. “Pay me or I’ll slam you online.”
  • My carrier wants me to settle. My case is fully defensible…
  • My patient is demanding an unwarranted refund…
  • How do I safely terminate doctor-patient relationship?
  • How to avoid reporting to Data Bank…
  • I want my day in court. But don’t want to risk my nest egg…
  • Hospital wants to fire me…
  • Sham peer review inappropriately limiting privileges…
  • Can I safely use stem cells in my practice?
  • Patient’s results are not what was expected…
  • Just received request for medical records from an attorney…
  • Just received notice of intent to sue…
  • Just received summons for meritless case…
  • Safely responding to negative online reviews…

We challenge you to supply us with a medico-legal obstacle we haven’t seen before. Know you are in good hands. Schedule your consultation below – or click here to visit our booking page.

A fundamental tenet of US jurisprudence is equal justice for all. The federal government oversees the National Practitioner Data Bank (NPDB). If a doctor’s carrier pays a settlement or judgment for a professional liability lawsuit, that is reportable to the NPDB. It doesn’t matter whether the payment is $1 or $10M. If you live in a state that is doctor-friendly, the likelihood of being a line item in the NPDB is lower than in states with more hostile medico-legal environments. If you are trying to figure out which of those states you live in, you can just compare professional liability premiums. That will deliver the answer. 

There are also differences between states in terms of whether withdrawal of an application for a medical license while under investigation will trigger a NPDB report. Yes, I know. Sounds esoteric.

The rule is this:

If you withdraw a new medical license application while under investigation by that Medical Board, it is NOT reportable.

If you withdraw a renewal medical license application while under investigation by that Medical Board, it IS reportable.

What might trigger an investigation? Well, a complaint to that state’s Board. Or discipline by another state Medical Board. Lots of things.

On the surface, it makes sense. If you are just getting started in a state, and preparing to work there, that state doesn’t really have jurisdiction over you. But, if you already have a track record in that state, the state might assert jurisdiction.

The simplest cases are where a physician has worked in a state for decades. He renews his medical license every year. A patient files a complaint. There is an ongoing investigation. The doctor then submits his renewal application while this investigation is ongoing; or just lets his license lapse – again while the investigation is ongoing.

That is reportable to the NPDB.

Now for a different scenario, that is not so intuitive.

A doctor had a medical license in state A decades ago. He let it lapse after he moved to state B. He has an active license in state B. Been that way for decades. A complaint is filed in state B, and this doctor is disciplined in state B. He then decides he’s had it with state B, and he wants out. He decides to submit an application for a medical license in state A.

On the surface, it seems like a new application. It seems like his old license in state A expired decades ago, right? Hold on.

State A will likely conduct an investigation based on what took place in state B.

If the doctor withdraws his application while the investigation is taking place, is it reportable to the NPDB? Is it considered a new or renewal application? Here, the doctor’s license lapsed decades ago.

Well, each state treats this differently.

In Massachusetts, for example, if an ancient license lapses and one wants to obtain what is ostensibly a “new license” years later, Massachusetts treats this as reviving a lapsed license.

If the Board has reason to believe the lapsed licensee has committed a violation of law or regulation or has deviated from good and acceptable standards of medical practice, the matter will be forwarded to the Enforcement Division. The Enforcement Division will review the lapsed license application and if necessary, investigate the matter as an open complaint. The Board may defer action on the lapsed licensee renewal pending completion of the investigation or 180 days after the Board’s receipt of a complete lapsed license application, whichever is shorter, or, should the Board issue a Statement of Allegations against the lapsed licensee, pending completion of the adjudicatory process by the Board. The 180-day period allowed for investigation shall be extended by any period of time during which the licensee is unavailable or fails to cooperate with the Board. (243 CMR: BOARD OF REGISTRATION IN MEDICINE).

Meaning, in Massachusetts, an old license can be “revived” as part of the application process for what the doctor believed was a new license application. If the application triggers an investigation, and the doctor then withdraws his application, that action will be reported to the NPDB as withdrawal of renewal license while under investigation.

In contrast, in Alaska, this revival of a lapsed license peters out at five years.

To apply for reinstatement of a license that has been lapsed for one to five years, an applicant must continue to qualify for a license and must submit:

    1. A completed application (this is the same form that is used to apply for an initial license)
    2. Payment of the license renewal fee
    3. Proof of meeting the continuing medical education requirements
    4. Clearance from the Federation of State Medical Board (FSMB) and Drug Enforcement Administration (DEA)
    5. Arrange for verification of licensure to be sent from each state where the applicant is or has been licensed as a physician
    6. Arranges for verification of hospital privileges to be sent from each hospital where the applicant has held privileges within the past five years.

A license that has been lapsed for five years or more is considered expired and may not be reinstated, an applicant must apply for a new license.

So, Alaska and Massachusetts would treat the original vignette differently. In both states, there may very well be an investigation. But in Alaska, because decades transpired between original licensure and application for the updated license, it would NOT be treated as a renewal application. If the doctor withdraws his application in Alaska while under investigation, decades after his original medical license lapsed, that act should not be reportable to the NPDB.

In contrast, in Massachusetts, the act of applying for an updated license will trigger revival, and be treated as a renewal application, even decades after the original medical license seemingly lapsed. If an investigation is initiated, withdrawal of THAT application, in Massachusetts, will trigger a NPDB report.

Confusing, right?

What’s the take-home message? Before withdrawing an application, consult with knowledgeable counsel on what’s at stake, if anything, with that action. If there’s an ongoing investigation while the application is withdrawn, the outcome may depend upon which state you are in, and your past history with that state.

What do you think?

Medical Justice provides free consultations to doctors facing medico-legal obstacles. We have solutions for doctor-patient conflicts, unwarranted demands for refunds, online defamation (patient review mischief), meritless litigation, and a gazillion other issues. If you are navigating a medico-legal obstacle, visit our booking page to schedule a free consultation – or use the tool shared below.

"Can Medical Justice solve my problem?" Click here to review recent consultations...

We’ve been protecting doctors from medico-legal threats since 2001. We’ve seen it all. Here’s a sample of typical recent consultation discussions…

  • Former employee stole patient list. Now a competitor…
  • Patient suing doctor in small claims court…
  • Just received board complaint…
  • Allegations of sexual harassment by employee…
  • Patient filed police complaint doctor inappropriately touched her…
  • DEA showed up to my office…
  • Patient “extorting” me. “Pay me or I’ll slam you online.”
  • My carrier wants me to settle. My case is fully defensible…
  • My patient is demanding an unwarranted refund…
  • How do I safely terminate doctor-patient relationship?
  • How to avoid reporting to Data Bank…
  • I want my day in court. But don’t want to risk my nest egg…
  • Hospital wants to fire me…
  • Sham peer review inappropriately limiting privileges…
  • Can I safely use stem cells in my practice?
  • Patient’s results are not what was expected…
  • Just received request for medical records from an attorney…
  • Just received notice of intent to sue…
  • Just received summons for meritless case…
  • Safely responding to negative online reviews…

We challenge you to supply us with a medico-legal obstacle we haven’t seen before. Know you are in good hands. Schedule your consultation below – or click here to visit our booking page.

Jeffrey Segal, MD, JD

Chief Executive Officer and Founder

Dr. Jeffrey Segal, Chief Executive Officer and Founder of Medical Justice, is a board-certified neurosurgeon. Dr. Segal is a Fellow of the American College of Surgeons; the American College of Legal Medicine; and the American Association of Neurological Surgeons. He is also a member of the North American Spine Society. In the process of conceiving, funding, developing, and growing Medical Justice, Dr. Segal has established himself as one of the country’s leading authorities on medical malpractice issues, counterclaims, and internet-based assaults on reputation.

Dr. Segal was a practicing neurosurgeon for approximately ten years, during which time he also played an active role as a participant on various state-sanctioned medical review panels designed to decrease the incidence of meritless medical malpractice cases.

Dr. Segal holds a M.D. from Baylor College of Medicine, where he also completed a neurosurgical residency. Dr. Segal served as a Spinal Surgery Fellow at The University of South Florida Medical School. He is a member of Phi Beta Kappa as well as the AOA Medical Honor Society. Dr. Segal received his B.A. from the University of Texas and graduated with a J.D. from Concord Law School with highest honors.

In 2000, he co-founded and served as CEO of DarPharma, Inc, a biotechnology company in Chapel Hill, NC, focused on the discovery and development of first-of-class pharmaceuticals for neuropsychiatric disorders.

Dr. Segal is also a partner at Byrd Adatto, a national business and health care law firm. Byrd Adatto was selected as a Best Law Firm in the 2023 edition of the “Best Law Firms” list by U.S. News – Best Lawyers. With over 50 combined years of experience in serving doctors, dentists, and other providers, Byrd Adatto has a national pedigree to address most legal issues that arise in the business and practice of medicine.

The Indignity of Being Sued for Medical Malpractice

Medical Justice provides free consultations to doctors facing medico-legal obstacles. We have solutions for doctor-patient conflicts, unwarranted demands for refunds, online defamation (patient review mischief), meritless litigation, and a gazillion other issues. If you are navigating a medico-legal obstacle, visit our booking page to schedule a free consultation – or use the tool shared below.

"Can Medical Justice solve my problem?" Click here to review recent consultations...

We’ve been protecting doctors from medico-legal threats since 2001. We’ve seen it all. Here’s a sample of typical recent consultation discussions…

  • Former employee stole patient list. Now a competitor…
  • Patient suing doctor in small claims court…
  • Just received board complaint…
  • Allegations of sexual harassment by employee…
  • Patient filed police complaint doctor inappropriately touched her…
  • DEA showed up to my office…
  • Patient “extorting” me. “Pay me or I’ll slam you online.”
  • My carrier wants me to settle. My case is fully defensible…
  • My patient is demanding an unwarranted refund…
  • How do I safely terminate doctor-patient relationship?
  • How to avoid reporting to Data Bank…
  • I want my day in court. But don’t want to risk my nest egg…
  • Hospital wants to fire me…
  • Sham peer review inappropriately limiting privileges…
  • Can I safely use stem cells in my practice?
  • Patient’s results are not what was expected…
  • Just received request for medical records from an attorney…
  • Just received notice of intent to sue…
  • Just received summons for meritless case…
  • Safely responding to negative online reviews…

We challenge you to supply us with a medico-legal obstacle we haven’t seen before. Know you are in good hands. Schedule your consultation below – or click here to visit our booking page.

Why Do Doctors Perceive Malpractice Lawsuits Differently Than Other Lawsuits?

A good question was posed on physician forum. Why do doctors treat medical malpractice differently than being in an auto accident? Shouldn’t we just turn it over to our carriers and be done with it?

The reason: The two systems have little in common. First, a med-mal lawsuit is packaged as an assault on your reputation. If you doubt that statement, just read the typical cut and paste summons. It often includes language such as “with willful and wanton neglect” and so on. It’s never couched in language such as “You are a talented doctor who made a mistake. We understand you are human and care deeply about your patients. But, with Mr. Smith, the injury has cost him lost wages and future medical costs.”

Next, the subtext is that you will be tried by twelve laypersons who know little about medical care – and your future will be tied to a theatrical battle of experts lasting about 4-5 years. And the outcome might very well cost more than policy limits – putting your entire nest egg at risk for ruin.

You will spend a great deal of time preparing for and in depositions – time you could be earning revenue and taking care of patients.

You are told not to talk about the case. It’s stressful to hold matters such as this inside.

You will learn that medical malpractice settlements and judgments correlate more with the amount of injury as opposed to the likelihood of negligence. In other words, death, stroke, loss of limb – high likelihood of payout.

You will have to explain your record every time you apply for licensing and privileges.

Settlements and judgments now appear on many state licensing board websites.

Settlement and judgments are posted in the National Practitioner Data Bank. Even if the amount is $1. Really.

You may hear an expert deliver testimony that has never been uttered before. And a jury might find his delivery credible and compelling.

Against admonitions from a judge, jurors might visit various doctor rating sites to see what other patients think of you. Do they rate you as an arrogant, uncaring person who never listens? Or do they say they are thankful you got out of bed at 2 AM to save their mother? Think this doesn’t impact a jury’s decision? I think it does.

If you are a doctor in a high-risk specialty, there is a 99% chance you will be sued over your career.

The original question was posed in the context of a doctor who committed suicide after settling a long, drawn-out lawsuit. The deeper question was whether the lawsuit was a contributing factor. Was I surprised a doctor committed suicide over a lawsuit? No. Was he predisposed to depression? I don’t know. But I know what the law says. It’s called the eggshell theory. You are liable for the patient as you find him. If his skull was as thin as an eggshell, and you negligently cracked it, you’re liable. It doesn’t matter that the same force wouldn’t have dented a normal skull. Likewise, many doctors experience depression for all sorts of reasons. But the med-mal system is a contributor.

Patients and doctors would benefit from a better system.

What do you think?

Medical Justice provides free consultations to doctors facing medico-legal obstacles. We have solutions for doctor-patient conflicts, unwarranted demands for refunds, online defamation (patient review mischief), meritless litigation, and a gazillion other issues. If you are navigating a medico-legal obstacle, visit our booking page to schedule a free consultation – or use the tool shared below.

"Can Medical Justice solve my problem?" Click here to review recent consultations...

We’ve been protecting doctors from medico-legal threats since 2001. We’ve seen it all. Here’s a sample of typical recent consultation discussions…

  • Former employee stole patient list. Now a competitor…
  • Patient suing doctor in small claims court…
  • Just received board complaint…
  • Allegations of sexual harassment by employee…
  • Patient filed police complaint doctor inappropriately touched her…
  • DEA showed up to my office…
  • Patient “extorting” me. “Pay me or I’ll slam you online.”
  • My carrier wants me to settle. My case is fully defensible…
  • My patient is demanding an unwarranted refund…
  • How do I safely terminate doctor-patient relationship?
  • How to avoid reporting to Data Bank…
  • I want my day in court. But don’t want to risk my nest egg…
  • Hospital wants to fire me…
  • Sham peer review inappropriately limiting privileges…
  • Can I safely use stem cells in my practice?
  • Patient’s results are not what was expected…
  • Just received request for medical records from an attorney…
  • Just received notice of intent to sue…
  • Just received summons for meritless case…
  • Safely responding to negative online reviews…

We challenge you to supply us with a medico-legal obstacle we haven’t seen before. Know you are in good hands. Schedule your consultation below – or click here to visit our booking page.

Jeffrey Segal, MD, JD

Chief Executive Officer and Founder

Dr. Jeffrey Segal, Chief Executive Officer and Founder of Medical Justice, is a board-certified neurosurgeon. Dr. Segal is a Fellow of the American College of Surgeons; the American College of Legal Medicine; and the American Association of Neurological Surgeons. He is also a member of the North American Spine Society. In the process of conceiving, funding, developing, and growing Medical Justice, Dr. Segal has established himself as one of the country’s leading authorities on medical malpractice issues, counterclaims, and internet-based assaults on reputation.

Dr. Segal was a practicing neurosurgeon for approximately ten years, during which time he also played an active role as a participant on various state-sanctioned medical review panels designed to decrease the incidence of meritless medical malpractice cases.

Dr. Segal holds a M.D. from Baylor College of Medicine, where he also completed a neurosurgical residency. Dr. Segal served as a Spinal Surgery Fellow at The University of South Florida Medical School. He is a member of Phi Beta Kappa as well as the AOA Medical Honor Society. Dr. Segal received his B.A. from the University of Texas and graduated with a J.D. from Concord Law School with highest honors.

In 2000, he co-founded and served as CEO of DarPharma, Inc, a biotechnology company in Chapel Hill, NC, focused on the discovery and development of first-of-class pharmaceuticals for neuropsychiatric disorders.

Dr. Segal is also a partner at Byrd Adatto, a national business and health care law firm. Byrd Adatto was selected as a Best Law Firm in the 2023 edition of the “Best Law Firms” list by U.S. News – Best Lawyers. With over 50 combined years of experience in serving doctors, dentists, and other providers, Byrd Adatto has a national pedigree to address most legal issues that arise in the business and practice of medicine.

How Bad Can a Data Bank Report Be?

Medical Justice provides free consultations to doctors facing medico-legal obstacles. We have solutions for doctor-patient conflicts, unwarranted demands for refunds, online defamation (patient review mischief), meritless litigation, and a gazillion other issues. If you are navigating a medico-legal obstacle, visit our booking page to schedule a free consultation – or use the tool shared below.

"Can Medical Justice solve my problem?" Click here to review recent consultations...

We’ve been protecting doctors from medico-legal threats since 2001. We’ve seen it all. Here’s a sample of typical recent consultation discussions…

  • Former employee stole patient list. Now a competitor…
  • Patient suing doctor in small claims court…
  • Just received board complaint…
  • Allegations of sexual harassment by employee…
  • Patient filed police complaint doctor inappropriately touched her…
  • DEA showed up to my office…
  • Patient “extorting” me. “Pay me or I’ll slam you online.”
  • My carrier wants me to settle. My case is fully defensible…
  • My patient is demanding an unwarranted refund…
  • How do I safely terminate doctor-patient relationship?
  • How to avoid reporting to Data Bank…
  • I want my day in court. But don’t want to risk my nest egg…
  • Hospital wants to fire me…
  • Sham peer review inappropriately limiting privileges…
  • Can I safely use stem cells in my practice?
  • Patient’s results are not what was expected…
  • Just received request for medical records from an attorney…
  • Just received notice of intent to sue…
  • Just received summons for meritless case…
  • Safely responding to negative online reviews…

We challenge you to supply us with a medico-legal obstacle we haven’t seen before. Know you are in good hands. Schedule your consultation below – or click here to visit our booking page.

David Hetzel, a Gynecologic Oncologist in North Carolina, just filed a lawsuit against a healthcare facility where he worked. The lawsuit alleges, in 2020, he was placed on precautionary suspension. More on that shortly. At the time of suspension, he had one foot out the door. He was scheduled to assume Chief of Gynecologic Oncology at Texas Tech El Paso Tenet Hospitals. That offer was withdrawn. A negative National Practitioner Data Bank report related to the precautionary suspension was the ostensible reason.

Dr. Hetzel then obtained a position as the Chief of Gynecologic Oncology at the University of Texas Health East Texas. However, that job offer process stalled in March 2021, after the hospital learned of the NPDB report.

Rejection letters piled up.

From March 2021 through April 2023, Dr. Hetzel has continued to be denied positions as a gynecologic oncologist, likely due to the NPDB report. These denied opportunities included positions at the following hospitals: Marshfield Clinic (Marshfield, Wisconsin), Virginia Hospital System, Gunderson Clinic (La Crosse, Wisconsin), CARTI Health System (Little Rock, Arkansas), Genesis Care (Venice and Lakewood Beach, Florida), Mercy Health (Rockford, Illinois), Ironwood Cancer and Research Center (Phoenix, Arizona), Advocate Aurora Health (Milwaukee, Wisconsin), Meritus Health (Hagerstown, Massachusetts), Upstate Medical University (Syracuse, New York), Northwell Health (Long Island, New York), University of Miami and Holston Valley Hospital (Kingsport, Tennessee).

In January 2022, Dr. Hetzel was hired at Ironwood Cancer and Research Center in Phoenix, Arizona, pending a background check and licensure in Arizona. Dr. Hetzel was informed on October 1, 2022, that Ironwood’s offer was being withdrawn due to NPDB and temporary suspension.

Dr. Hetzel also applied for a medical license in the State of Arizona, which was denied because of the NPDB report and temporary suspension which led to a greater than two-year unemployment gap. The Arizona Medical Board offered Dr. Hetzel only a probationary license, which would have led to yet another inappropriate NPDB entry.

Now to what happened?

On March 2, 2020, Dr. Hetzel performed surgery to debulk a massive gynecologic tumor that invaded a patient’s abdomen.

He successfully removed the anterior abdominal tumor, resected the cancerous omentum, and removed tumor from the right and left colic gutter. He resected the uterus, ovaries, and fallopian tubes, then dissected the largest of the tumors, debulking the tumor in the pelvic area to the extent that could be accomplished.

So far, so good.

During the procedure, Dr. Hetzel also observed that the tumor heavily affected the bowel and colon and understood that an enterotomy caused by the tumor had developed in the very proximal small bowel near the duodenum. Given the nature of the tumor and its proximity to the bowel, it was impossible to bypass it without mobilizing the duodenum. Dr. Hetzel made the intraoperative decision to involve a hepatobiliary surgeon and surgical oncologist. The hepatobiliary surgeon and surgical oncologist did not mobilize and bypass the bowel at first but rather continued to debulk the tumor to such an extent that they ultimately removed the patient’s colon and all of the small bowel with a high blood loss – which was a complication and risk of the surgery.

The next day, March 3, the Chief of Staff and CEO placed Dr. Hetzel’s clinical privileges on precautionary suspension, based on the above-referenced complication and two other intraoperative organ injuries over the prior six months.

Interestingly, Dr. Hetzel’s portion of the procedure had been performed successfully. It’s not clear the hospital was even aware of who did what portion of the procedure.

The Credentials Committee was scheduled to review and consider the precautionary suspension, and to meet with Dr. Hetzel to hear his version of events. Dr. Hetzel stated he was not contacted.  The Credentials Committee supposedly had zero members that performed the same type of procedure performed by Dr. Hetzel, gynecologic oncology.

On March 10, 2022, the Credentials Committee modified the precautionary suspension to a “lesser sanction with conditions.”

On March 25, 2020, Dr. Hetzel received a letter from the CEO and Credentials Committee Chair, stating that the Committee had again imposed a precautionary suspension of Dr. Hetzel’s privileges pending the full investigation.

Starting to feel like a ping-pong ball.

On April 3, 2020, Dr. Hetzel provided a response letter to the Committee explaining the reasonableness of his actions, which fell within the standard of care for a physician with his training and experience.

On April 10, 2020, Dr. Hetzel met with the Investigating Committee. On April 17, 2020, and April 22, 2020, Dr. Hetzel provided the Investigating Committee with additional written responses.

Following this investigation, the hospital concluded that the clinical care that was the subject of the initial precautionary suspension did not warrant a limitation on Dr. Hetzel’s clinical privileges.

On April 23, 2020, the Committee modified Dr. Hetzel’s precautionary suspension and fully restored his privileges, subject to Dr. Hetzel’s satisfactory completion of a fitness-for-duty evaluation.  As to the purpose and scope of a fitness-for-duty evaluation, the lawsuit is mute.

On May 4, 2020, the hospital initially reported Dr. Hetzel’s investigation to the National Practitioner’s Databank for removal of privileges due to a professional review action under 45 C.F.R. § 60.12, and/or for negative actions or findings taken by peer review organizations under 45 C.F.R. § 60.12.

Dr. Hetzel sued arguing that the precautionary suspension was not the result of a professional review action, a prerequisite for reporting to the NPDB. This will be a tough climb. A summary suspension must be reported to the Data Bank if it is:

  • In effect or imposed for more than 30 days
  • Based on the professional competence or professional conduct of the physician, dentist, or other health care practitioner that adversely affects, or could adversely affect, the health or welfare of a patient, and
  • The result of a professional review action taken by a hospital or other healthcare entity
  •  

In addition, summary suspensions imposed for an indefinite length that have not lasted more than 30 days but are expected to last more than 30 days, and that are otherwise reportable, may be reported to the NPDB. If the summary suspension ultimately does not last more than 30 days, the report must be voided.

Here’s the calendar.  It’s confusing. It sounds like there was some type of restriction in place for more than 30 days. The initial restriction, a precautionary suspension, began on March 3rd. 

On March 10, a lesser sanction with conditions was implemented.

On March 25th, precautionary suspension was again implemented.

On April 23rd, the precautionary suspension was lifted, and privileges were restored, subject to Dr. Hetzel’s satisfactory completion of a fitness for duty evaluation. I’m assuming that condition took time to execute, but the lawsuit is mute on that.

Is a summary suspension a professional review action? Typically, yes.

The NPDB treats summary suspensions differently from other professional review actions because the procedural rights of the practitioner are provided following the imposition of a suspension, rather than preceding it. A summary suspension is often imposed by an official (for instance, the chairman of a department) on behalf of the hospital or health care entity for the purpose of protecting patients from imminent danger. Commonly, this action is then reviewed and confirmed by a hospital committee, such as a medical executive committee (MEC), as authorized by the medical staff bylaws or other official documents (e.g., rules and procedures, standard operating procedures). Summary suspensions are considered to be effective when they go into effect, even though they may be subject to review by some committee or body of the health care entity according to the entity’s bylaws or other official documents.

For purposes of reporting a summary suspension to the NPDB, if the summary suspension is confirmed by the review body, the action is considered to have taken effect when it was first imposed by the hospital official. If a summary suspension is in effect for more than 30 days before an action is taken by the authorized hospital committee or body, it must be reported to the NPDB. If the authorized hospital committee or body does not confirm the initial action or takes a different professional review action, a Revision-to-Action Report must be submitted. If the authorized hospital committee or body vacates the summary suspension, the entity must void the previous report submitted to the NPDB.

If the summary suspension subsequently is modified or revised as part of a final decision by the governing board or similar body, the health care entity must then submit a Revision-to-Action Report to supplement the Initial Report submitted to the NPDB.

(From NPDB Guidebook 2018).

Let’s assume the first precautionary suspension was less than 30 days. Then the second restriction was modified to: “lesser sanction with conditions.” That lasted less than 30 days.

The next precautionary suspension lasted less than 30 days. Privileges were restored pending a fitness for duty exam. Let’s assume the fitness for duty exam was immediately completed.

If accurate, no individual restriction lasted more than 30 days, and there appeared to be multiple professional review actions. But, in aggregate, the clinical privileges were restricted more than 30 days? Is that reportable?

Perhaps, but unclear.

If a single professional review action produces multiple clinical privileges actions (for example, a 12-month suspension followed by a 5-month mandatory consultation period requiring approval of a department chair before the exercise of clinical privileges), only one report, reflecting the multiple actions taken, should be submitted to the NPDB. The reporting entity may select up to five Adverse Action Classification Codes on the reporting format to describe the actions taken. Reporting entities should use the narrative description to explain any additional adverse actions imposed.

A Revision-to-Action Report must be submitted when each of the multiple actions is lifted or otherwise changed. For the example in the previous paragraph:

    • If the Initial Report clearly states that the suspension is to end after 12 months, and the mandatory consultation period is to end after 5 months, and if these penalties are not changed and are fully met by the practitioner, no additional reports should be submitted
    • If, after the Initial Report is submitted, the suspension period is extended to 14 months or the mandatory consultation period is shortened to 4 months, a Revision-to-Action Report must be submitted when either change is imposed

If an adverse action against the clinical privileges of a practitioner is based on multiple grounds, only a single report should be submitted to the NPDB. However, all reasons for the action should be reported and explained in the narrative description. The reporting entity may select up to four Basis for Action Codes to indicate these multiple reasons. Additional reasons should be summarized in the narrative description.

In Hetzer’s case, there were multiple updates to his clinical privileging status, and, assuming the fitness for duty evaluation did not delay resumption of full privileges, no one restriction lasted more than 30 days. But his privileges were restricted in some capacity for more than 30 days.

This is all very confusing. What is not confusing is that the NPDB report made Dr. Hetzel essentially unemployable or under-employable. A shame.

What do you think?

Medical Justice provides free consultations to doctors facing medico-legal obstacles. We have solutions for doctor-patient conflicts, unwarranted demands for refunds, online defamation (patient review mischief), meritless litigation, and a gazillion other issues. If you are navigating a medico-legal obstacle, visit our booking page to schedule a free consultation – or use the tool shared below.

"Can Medical Justice solve my problem?" Click here to review recent consultations...

We’ve been protecting doctors from medico-legal threats since 2001. We’ve seen it all. Here’s a sample of typical recent consultation discussions…

  • Former employee stole patient list. Now a competitor…
  • Patient suing doctor in small claims court…
  • Just received board complaint…
  • Allegations of sexual harassment by employee…
  • Patient filed police complaint doctor inappropriately touched her…
  • DEA showed up to my office…
  • Patient “extorting” me. “Pay me or I’ll slam you online.”
  • My carrier wants me to settle. My case is fully defensible…
  • My patient is demanding an unwarranted refund…
  • How do I safely terminate doctor-patient relationship?
  • How to avoid reporting to Data Bank…
  • I want my day in court. But don’t want to risk my nest egg…
  • Hospital wants to fire me…
  • Sham peer review inappropriately limiting privileges…
  • Can I safely use stem cells in my practice?
  • Patient’s results are not what was expected…
  • Just received request for medical records from an attorney…
  • Just received notice of intent to sue…
  • Just received summons for meritless case…
  • Safely responding to negative online reviews…

We challenge you to supply us with a medico-legal obstacle we haven’t seen before. Know you are in good hands. Schedule your consultation below – or click here to visit our booking page.

Jeffrey Segal, MD, JD

Chief Executive Officer and Founder

Dr. Jeffrey Segal, Chief Executive Officer and Founder of Medical Justice, is a board-certified neurosurgeon. Dr. Segal is a Fellow of the American College of Surgeons; the American College of Legal Medicine; and the American Association of Neurological Surgeons. He is also a member of the North American Spine Society. In the process of conceiving, funding, developing, and growing Medical Justice, Dr. Segal has established himself as one of the country’s leading authorities on medical malpractice issues, counterclaims, and internet-based assaults on reputation. Dr. Segal was a practicing neurosurgeon for approximately ten years, during which time he also played an active role as a participant on various state-sanctioned medical review panels designed to decrease the incidence of meritless medical malpractice cases. Dr. Segal holds a M.D. from Baylor College of Medicine, where he also completed a neurosurgical residency. Dr. Segal served as a Spinal Surgery Fellow at The University of South Florida Medical School. He is a member of Phi Beta Kappa as well as the AOA Medical Honor Society. Dr. Segal received his B.A. from the University of Texas and graduated with a J.D. from Concord Law School with highest honors. In 2000, he co-founded and served as CEO of DarPharma, Inc, a biotechnology company in Chapel Hill, NC, focused on the discovery and development of first-of-class pharmaceuticals for neuropsychiatric disorders. Dr. Segal is also a partner at Byrd Adatto, a national business and health care law firm. Byrd Adatto was selected as a Best Law Firm in the 2023 edition of the “Best Law Firms” list by U.S. News – Best Lawyers. With over 50 combined years of experience in serving doctors, dentists, and other providers, Byrd Adatto has a national pedigree to address most legal issues that arise in the business and practice of medicine.

The Drama of Negotiating Consent Agreements with Board of Medicine. Stayed Revocation of Your Medical License.

Medical Justice provides free consultations to doctors facing medico-legal obstacles. We have solutions for doctor-patient conflicts, unwarranted demands for refunds, online defamation (patient review mischief), meritless litigation, and a gazillion other issues. We also provide counsel specific to COVID-19. If you are navigating a medico-legal obstacle, visit our booking page to schedule a free consultation – or use the tool shared below.

"Can Medical Justice solve my problem?" Click here to review recent consultations...

We’ve been protecting doctors from medico-legal threats since 2001. We’ve seen it all. Here’s a sample of typical recent consultation discussions…

  • Former employee stole patient list. Now a competitor…
  • Patient suing doctor in small claims court…
  • Just received board complaint…
  • Allegations of sexual harassment by employee…
  • Patient filed police complaint doctor inappropriately touched her…
  • DEA showed up to my office…
  • Patient “extorting” me. “Pay me or I’ll slam you online.”
  • My carrier wants me to settle. My case is fully defensible…
  • My patient is demanding an unwarranted refund…
  • How do I safely terminate doctor-patient relationship?
  • How to avoid reporting to Data Bank…
  • I want my day in court. But don’t want to risk my nest egg…
  • Hospital wants to fire me…
  • Sham peer review inappropriately limiting privileges…
  • Can I safely use stem cells in my practice?
  • Patient’s results are not what was expected…
  • Just received request for medical records from an attorney…
  • Just received notice of intent to sue…
  • Just received summons for meritless case…
  • Safely responding to negative online reviews…

We challenge you to supply us with a medico-legal obstacle we haven’t seen before. Know you are in good hands. Schedule your consultation below – or click here to visit our booking page.

 

Every state manages Medical Board complaints differently. It often starts with a patient submitting a complaint. But not always. Sometimes, it’s a hospital, an insurance carrier, or another doctor who took care of your patient. The list is endless.

Most complaints do NOT end in discipline for a doctor.

But if a case evolves to an investigation and continues to gather steam, it can be referred to the Board or Deputy Attorney General for consideration of discipline. Due process is implicated. You will get a chance to defend.

You may also be given an opportunity to cut a deal. A Stipulated Agreement…or a Consent Agreement. It goes by different names in different states.

Most of you are familiar with a similar process in criminal cases – the plea bargain. There, a defendant has been charged with a serious offense; say second degree murder. The case is headed to trial. Each side has “risk.” The district attorney will need to prosecute the case and convince a jury beyond a reasonable doubt that the defendant intended to commit that crime and the evidence supports that all elements of the crime were committed. The defendant does not need to take the stand. But if the DA proves the case, the defendant may burn. Still, proving a case “beyond a reasonable doubt” and getting all jurors to agree is no easy task.

For the defendant, it’s possible there were mitigating events for the event, such as self-defense. Or one of the elements of murder was not met, such as no intent to commit homicide. Or something else.

The defendant does not want to just roll the dice. He is open to agreeing to lesser offense and serving a shorter sentence.

The two sides cut a deal; in this case, perhaps for manslaughter. A less serious offense. Shorter jail time. The judge accepts the agreement both sides have negotiated. The case never goes to court.

Uncertainty is traded for certainty.

With license defense cases, the worst-case scenario is license revocation. Or onerous restrictions making it functionally impossible to practice day to day. In such situations, it is no surprise doctors will fight tooth and nail to prevail. Their professional viability depends upon it.

Still, there are situations short of each side going to “court” – which would otherwise culminate in a Board hearing or trial with administrative law judge.

The two adversarial parties can negotiate a stipulated agreement. It may include terms where the doctor has to take specific CME classes. Or a medical record keeping course. Or professional ethics class. Or clinical competence evaluation. Or more. With each of these terms, the doctor can continue practicing. They can go to work the next day, just as they did the day before. The list of terms looks scary, but they pale in comparison to license revocation.

Now to the preamble of prototypical consent agreements.

It is hereby ordered that License No. 123456789 issued to Respondent John Doe, MD, is revoked. However, the revocation is stayed and Respondent is placed on probation for four (4) years on the following terms and conditions: Blah, blah, blah.

This looks scary.

On first blush, it appears the physician’s license was revoked. Or would have to be reported as revoked.

Was it? I do not believe so.

If one’s license is revoked, you cannot practice medicine in that state. Period.

An order which is stayed is more of a future possibility. A stayed order is frozen and of no current import. It only gets vivified if the terms of the license probation are not satisfied.

Why does a Board of Medicine include such a preamble? To give the Agreement teeth. It’s true that there is a sword of Damocles hanging over a licensee’s head if the terms are ignored. If you agreed to take a medical record keeping class and you fail to register and blow it off, the Board can then enforce the agreement. In a sense, they are merely “suing” for breach of contract. You said you would do X. You didn’t do X. The Board will now take serious action.

If such a preamble (stayed revocation) is in your Consent Agreement, is it reportable to the National Practitioner Data Bank (NPDB)? It shouldn’t be. From the Data Bank’s website below.

A licensure or certification action imposed with a stay should not be reported to the NPDB as long as the entire action is stayed. In instances where only part of the action is stayed, the part of the action that is not stayed must be reported. For example, if a practitioner’s license is placed on probation for 6 months, but 4 months are stayed, the remaining 2 months of the probation must be reported.

In addition, if a stayed action is accompanied by another reportable action, the reportable action that accompanied the stayed action must be reported. For example, a practitioner’s license is suspended for 6 months, the suspension is stayed, and the practitioner is placed on probation with terms and conditions for 1 year. The suspension should not be reported to the NPDB because it was stayed, but the probation must be reported to the NPDB.

In other words, a stayed revocation of license, in it of itself, is not reportable to the NPDB. The more modest terms of the probation in a Consent Agreement likely is reportable, though.

In summary, a Stipulated Agreement or Consent Agreement is one way physicians can negotiate a certain type of disciplinary outcome with Board of Medicine. It trades uncertainty for certainty. Is it still unpleasant? Yes, it is.  Are the terms often better than may be delivered if one goes to a hearing or court? They may be. If you defend until the very end, you may be exonerated. Or you may lose big. That’s why being open to a Stipulated Agreement or Consent Agreement is not unreasonable. Particularly, if you CAN go back to work the next day, just as you did the day before.

One final word. Is it true justice if you didn’t do anything wrong? Or if the terms the Agreement are wildly unproportional to the stated offense? No, it isn’t. Just a means to ending a protracted fight that could otherwise lead to an even worse outcome for the doctor.

What do you think?

Medical Justice provides free consultations to doctors facing medico-legal obstacles. We have solutions for doctor-patient conflicts, unwarranted demands for refunds, online defamation (patient review mischief), meritless litigation, and a gazillion other issues. We also provide counsel specific to COVID-19. If you are navigating a medico-legal obstacle, visit our booking page to schedule a free consultation – or use the tool shared below.

"Can Medical Justice solve my problem?" Click here to review recent consultations...

We’ve been protecting doctors from medico-legal threats since 2001. We’ve seen it all. Here’s a sample of typical recent consultation discussions…

  • Former employee stole patient list. Now a competitor…
  • Patient suing doctor in small claims court…
  • Just received board complaint…
  • Allegations of sexual harassment by employee…
  • Patient filed police complaint doctor inappropriately touched her…
  • DEA showed up to my office…
  • Patient “extorting” me. “Pay me or I’ll slam you online.”
  • My carrier wants me to settle. My case is fully defensible…
  • My patient is demanding an unwarranted refund…
  • How do I safely terminate doctor-patient relationship?
  • How to avoid reporting to Data Bank…
  • I want my day in court. But don’t want to risk my nest egg…
  • Hospital wants to fire me…
  • Sham peer review inappropriately limiting privileges…
  • Can I safely use stem cells in my practice?
  • Patient’s results are not what was expected…
  • Just received request for medical records from an attorney…
  • Just received notice of intent to sue…
  • Just received summons for meritless case…
  • Safely responding to negative online reviews…

We challenge you to supply us with a medico-legal obstacle we haven’t seen before. Know you are in good hands. Schedule your consultation below – or click here to visit our booking page.

 

Jeffrey Segal, MD, JD

Chief Executive Officer and Founder

Dr. Jeffrey Segal, Chief Executive Officer and Founder of Medical Justice, is a board-certified neurosurgeon. Dr. Segal is a Fellow of the American College of Surgeons; the American College of Legal Medicine; and the American Association of Neurological Surgeons. He is also a member of the North American Spine Society. In the process of conceiving, funding, developing, and growing Medical Justice, Dr. Segal has established himself as one of the country’s leading authorities on medical malpractice issues, counterclaims, and internet-based assaults on reputation.

Dr. Segal was a practicing neurosurgeon for approximately ten years, during which time he also played an active role as a participant on various state-sanctioned medical review panels designed to decrease the incidence of meritless medical malpractice cases.

Dr. Segal holds a M.D. from Baylor College of Medicine, where he also completed a neurosurgical residency. Dr. Segal served as a Spinal Surgery Fellow at The University of South Florida Medical School. He is a member of Phi Beta Kappa as well as the AOA Medical Honor Society. Dr. Segal received his B.A. from the University of Texas and graduated with a J.D. from Concord Law School with highest honors.

In 2000, he co-founded and served as CEO of DarPharma, Inc, a biotechnology company in Chapel Hill, NC, focused on the discovery and development of first-of-class pharmaceuticals for neuropsychiatric disorders.

Dr. Segal is also a partner at Byrd Adatto, a national business and health care law firm. Byrd Adatto was selected as a Best Law Firm in the 2023 edition of the “Best Law Firms” list by U.S. News – Best Lawyers. With over 50 combined years of experience in serving doctors, dentists, and other providers, Byrd Adatto has a national pedigree to address most legal issues that arise in the business and practice of medicine.