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Building Online Reviews
Core Legal Essentials for Medical Providers
eMerit Client Success Stories
Getting Sued: What Doctors Need to Know
HIPAA & Patient Privacy
HIPAA and Privacy Compliance
Insurance, Risk & Financial Protection
Managing Difficult Patients
Medical Malpractice and Patient Lawsuits
National Practitioner Data Bank
Online Reviews, Reputation & Defamation
Patient Conflict & Difficult Interactions
Physician Risk Overview
Podcast Features
Practice Protection & Prevention
Real Cases & Physician Experience
Reputation Management for Medical Professionals
Videos About Medical Justice
Working with eMerit – Online Reputation Management
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Prior authorizations are more than an administrative headache. They can create real risk for physicians when delays, denials, patient frustration, and clinical deterioration collide. In this video, Jeffrey Segal, MD, JD, founder and CEO of Medical Justice, discusses how prior authorizations can expose physicians to legal and reputational risk, especially when the chart does not clearly document the steps taken. You’ll learn why documentation matters, what to track, how to communicate with patients, and how to build a defensible process when insurance approvals are outside your control. Topics include: • Prior authorization delays • Physician liability risk • Patient communication • Documentation best practices • Escalation protocols • Risk management strategies Medical Justice helps physicians protect their practices, respond to medico-legal threats, and navigate difficult patient and liability situations. To learn more, visit www.MedicalJustice.com
YouTube Video UExtRGMwd3BVcFR2bmJ5dV9KVEwzQmxZenViLVNxdjNJUi4zMDg5MkQ5MEVDMEM1NTg2

Prior Authorizations: The Bureaucratic Booby Trap for Physicians

Can patients sue you (a doctor) if you referred them to another provider and something goes wrong? You might be surprised, but the answer is: yes, they can. Chief Executive Officer & Founder of Medical Justice, Jeffrey Segal, MD, JD, shares his thoughts on what legal recourse you may have if a patient is unhappy with the provider that you referred them to. Medical Justice offers comprehensive support to help physicians navigate complex challenges that can put their practice and reputation at risk. We provide the tools and analysis needed to identify and mitigate patient and practice-related issues before they escalate. Our team of experts, including Jeff Segal, MD, JD, helps you respond effectively to unwarranted refund demands, sham peer reviews, medical board complaints, and notices of intent to sue—working to prevent frivolous lawsuits and guide situations toward a safer, more controlled resolution. We also deliver strategic online reputation management, helping you address defamatory reviews and shape a digital presence that accurately reflects your professionalism and the quality of care you provide. Visit our site to learn more about our services and to schedule a free consultation: https://medicaljustice.com/ Learn more about Medical Justice’s protection plans for doctors: https://medicaljustice.com/services/legal-protection-plans-for-doctors/
YouTube Video UExtRGMwd3BVcFR2bmJ5dV9KVEwzQmxZenViLVNxdjNJUi41NkI0NEY2RDEwNTU3Q0M2

Can Patients Sue Over Referrals?

Chief Executive Officer & Founder of Medical Justice, Jeffrey Segal, MD, JD, discusses tips and tricks for handling difficult medical patients and keeping your practice safe when you have a patient on a warpath. Medical Justice offers comprehensive support to help physicians navigate complex challenges that can put their practice and reputation at risk. We provide the tools and analysis needed to identify and mitigate patient and practice-related issues before they escalate. Our team of experts, including Jeff Segal, MD, JD, helps you respond effectively to unwarranted refund demands, sham peer reviews, medical board complaints, and notices of intent to sue—working to prevent frivolous lawsuits and guide situations toward a safer, more controlled resolution. We also deliver strategic online reputation management, helping you address defamatory reviews and shape a digital presence that accurately reflects your professionalism and the quality of care you provide. Visit our site to learn more about our services and to schedule a free consultation: https://medicaljustice.com/ Learn more about Medical Justice’s protection plans for doctors: https://medicaljustice.com/services/legal-protection-plans-for-doctors/
YouTube Video UExtRGMwd3BVcFR2bmJ5dV9KVEwzQmxZenViLVNxdjNJUi4yODlGNEE0NkRGMEEzMEQy

Legal Tips on How to Handle Angry Patients

In this video, Chief Executive Officer & Founder of Medical Justice, Jeffrey Segal, MD, JD, answers one of the top questions he gets: Can I sue my patient for defamation? Medical Justice offers comprehensive support to help physicians navigate complex challenges that can put their practice and reputation at risk. We provide the tools and analysis needed to identify and mitigate patient and practice-related issues before they escalate. Our team of experts, including Jeff Segal, MD, JD, helps you respond effectively to unwarranted refund demands, sham peer reviews, medical board complaints, and notices of intent to sue—working to prevent frivolous lawsuits and guide situations toward a safer, more controlled resolution. We also deliver strategic online reputation management, helping you address defamatory reviews and shape a digital presence that accurately reflects your professionalism and the quality of care you provide. Visit our site to learn more about our services and to schedule a free consultation: https://medicaljustice.com/ Learn more about eMerit, Medical Justice’s online reputation management for doctors: https://medicaljustice.com/services/online-reputation-management-for-doctors/
YouTube Video UExtRGMwd3BVcFR2bmJ5dV9KVEwzQmxZenViLVNxdjNJUi4wMTcyMDhGQUE4NTIzM0Y5

Can I Sue My Patient For Defamation? – Medical Justice

eMerit & Medical Justice Interview Series - Responding to An Online Review That is False. Visit us online at https://goo.gl/Ddj3Cx or call 877-633-5878. Jeff: Let's dive a little bit into online reviews and responding because that's a hornet's nest. I think there's a default assumption that if a patient has outed themselves, meaning they've given their name and their picture, and they're talking about their own medical condition, meaning that I'm their doctor and this is what I did to them, that it's okay for the doctor to correct the record or to fill in the blanks because the patient has impliedly opened the door. Mike: Opened the door to the topic and that would make sense, and that's what we would think. But I'm telling you that the law is not written that way. I as a patient could put my information all over the side of a bus going through downtown Manhattan, but my physician could not respond to anything that I put that was inaccurate. Let's say I said bad things about the care that I received, that were totally inaccurate. Can they step in and say, I'm the physician and I'm here to tell you that Sacopulos was off his meds when he wrote that and we need to do something about this, this is not fair to my staff and to myself and my practice? You can't do that. It's just that simple. You can not respond in that fashion and call somebody out and start to go into detail unless you have that patient's permission. Jeff: So, one of the things we do with eMerit is give doctors the ability to respond in a HIPAA compliant way online. I think it's safe to say that having a broad and deep understanding of HIPAA would be the prerequisite to being able to respond. Meaning that there are ways to respond to potentially set a record straight but your hands are tied to some degree depending upon what the patient is already released about their own medical information. Mike: Absolutely, there are ways to do it. You just want to be very careful about how it's done and make sure that it is done in a compliant way. And eMerit does a very nice job of helping people with that. Jeff: For more information or to join our mailing list, sign up at info@medicaljustice.com. eMerit & Medical Justice Interview Series - Responding to An Online Review That is False. Visit us online at https://goo.gl/Ddj3Cx or call 877-633-5878.
YouTube Video UExtRGMwd3BVcFR2bmJ5dV9KVEwzQmxZenViLVNxdjNJUi41MjE1MkI0OTQ2QzJGNzNG

eMerit & Medical Justice Interview Series – Responding to An Online Review That is False

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